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IT outsourcing: A comprehensive guide
Blog //26-07-2023

IT outsourcing: A comprehensive guide

by OneAdvanced PR, Author

With 56% of organisations increasing their use of outsourced IT services, the demand is growing at a rapid pace. This trend reflects the significant cost efficiency that IT outsourcing can provide, allowing businesses to allocate resources effectively and focus on core competencies.

In this blog, we’ll discuss the key benefits of outsourcing IT to a Managed Service Provider (MSP) and outline the services that can be outsourced to drive innovation, streamline operations, and ultimately bolster your business's growth potential.

Key benefits of IT outsourcing

Cost reduction

One of the most significant benefits of outsourcing IT is cost reduction. IT outsourcing companies provide businesses with highly skilled professionals at a fraction of the cost of hiring in-house staff. This allows companies to save costs on salaries, benefits, training, office space, and other expenses associated with managing an internal IT team.

MSPs also contribute to cost savings by optimising IT operations. They proactively monitor and maintain the IT infrastructure, identifying where processes, systems or licensing can be improved. Furthermore, MSPs can provide scaled pricing, which means that costs can be reduced even further as the business grows and IT needs increase.

Access to skilled professionals

MSPs have a team of experienced IT professionals with specialised skills that are hard to find in-house. These professionals stay up-to-date with the latest technology trends, and they ensure that businesses implement technology that is reliable, efficient, and scalable. They can also impart their knowledge to the in-house team, fostering a learning environment and building in-house capabilities for the long term.

By IT outsourcing, businesses can access a team of experts who can provide solutions to complex problems quickly and efficiently. This means that businesses can focus on their core competencies, while MSPs take care of the IT needs.

Improved efficiency

With MSPs handling IT operations, businesses can focus on their core activities, thereby increasing productivity and output in key strategic areas. By working with MSPs to improve services, they will also help ensure your organisation has access to technology that is designed to streamline business processes, automate repetitive tasks, and improve workflow, leading to increased efficiency. Additionally, MSPs can provide 24/7 support, reducing downtime and ensuring that businesses can operate smoothly.

Enhanced security

Cyber security threats are on the rise, and businesses are increasingly vulnerable to attacks. IT outsourcing provides businesses access to experts who can ensure the security of their networks, data, and systems. MSPs have robust security systems in place, including firewalls, antivirus software, intrusion detection, and prevention systems, among others. This leads to a reduced risk of cyber attacks, data breaches, and improves the overall security posture of the organisation.

Future proofing

With MSPs handling IT operations, businesses can leverage the latest technology trends and innovations without incurring additional costs. MSPs ensure that businesses have access to the latest hardware, software, and tools, and they keep them up-to-date with the latest technology trends. This means that businesses can stay ahead of the competition, improve their processes, and innovate faster.

Key services Managed Service Providers (MSPs) can offer

Outsourcing IT to Managed Service Providers (MSPs) provides businesses with a wide array of services that encompass a broad spectrum of IT needs. Here are some key services that MSPs typically offer:

  1. Cloud Services: MSPs provide businesses with access to cloud-based services, ensuring data is securely stored and accessible from anywhere. They also offer services like cloud migration, integration, and management.
  2. Network Management: This involves monitoring, managing, and optimising a network to ensure it's running efficiently. MSPs offer services like network security, performance monitoring, and network policy management.
  3. Data Backup and Recovery: MSPs provide regular backups of data and systems to ensure business continuity. In the event of data loss, they can restore data quickly to help minimise downtime.
  4. Cyber security Services: MSPs offer comprehensive security services, including threat detection, prevention, and response, risk assessments and compliance management.
  5. Helpdesk Support: MSPs provide businesses with 24/7 remote support to address IT issues promptly and maintain business operations.
  6. IT Consultancy: MSPs can provide strategic advice and recommendations to help businesses align their IT strategy with their business goals.
  7. Modern Workplace Services: MSPs have the expertise to deploy and manage modern workplace solutions such as Microsoft 365 (M365) and assist with the migration, deployment, ongoing management, and support of these tools so employees have secure, anywhere access.
  8. Managed Services: This incorporates a range of services that are seamlessly managed by the MSP on behalf of the business. These services could include end-user support, server and infrastructure management, application management, and IT asset management.

The key advantage of managed services is that they offer businesses the ability to outsource their entire IT operations, allowing them to focus on their core business while the MSP ensures their IT infrastructure operates smoothly and efficiently. This can significantly reduce stress, operational costs, and resource allocation for businesses, while improving efficiency and productivity. Managed services can be tailored to the specific needs of the business, offering a flexible and scalable solution that grows with the business.

At Advanced, we have been empowering many global brands for years, so you can lean on our unique expertise and vast experience to create a reliable roadmap, unlocking the capability and flexibility to take your business into a robust & digital future. Get in touch today to learn how we can help your organisation.

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