Managed Services vs. In-House IT: Which is Right for Your Business

Managed Services vs. In-House IT: Which is Right for Your Business

by Advanced PR, Author

As businesses grow, their IT needs grow with them. Whether you're a small business or a large enterprise, you need to decide how to manage your IT infrastructure. Two of the most common options are managed services and in-house IT.

Managed services are provided by third-party service providers that remotely manage a company's IT infrastructure. In-house IT, on the other hand, is managed by employees within the company. Each option has its own advantages and disadvantages, and the right choice depends on your business needs.

In this blog post, we'll compare managed services and in-house IT to help you determine which is right for your business.

Benefits of Managed Services

Managed services are becoming increasingly popular among businesses of all sizes. Here are some of the benefits of using managed services:

1. Cost-Effective: Managed services are often more cost-effective than in-house IT. This is because you don't have to pay for salaries, benefits, and training for IT employees.

2. Access to Expertise: Managed service providers have teams of experts with a wide range of skills and experience. This means that you'll have access to a broad range of expertise that you might not be able to find in-house.

3. Scalability: Managed services can be easily scaled up or down to meet your business needs. This means that you can add or remove services as your business grows or changes.

Benefits of In-House IT

In-house IT also has its own advantages that make it a popular choice for some businesses. Here are some of the benefits of in-house IT:

1. Control: With in-house IT, you have complete control over your IT infrastructure. You can make changes and adjustments as you see fit, without having to rely on a third party. However, the flipside of this is that you might not have the time or expertise to make the changes when you want to, delaying progress.

2. Familiarity: In-house IT staff are familiar with your business and its unique needs. They are invested in your success and will work to ensure that your IT infrastructure is tailored to your specific needs. However, the industry-wide tech skills shortage might mean that you don't have the in-house staff to be able to carry out projects.

3. Communication: With in-house IT, you have direct communication with your IT staff. This means that you can get quick responses and have a better understanding of the status of your IT infrastructure. However, unlike working with an MSP, your internal teams likely won't be bound by SLAs keeping them on-task.

Which is Right for Your Business?

The right choice between managed services and in-house IT depends on your specific needs, but if you decide working with an MSP is the best route for you, you then need to go about choosing the right MSP to drive ROI. Download our free guide to learn more.


In conclusion, both managed services and in-house IT have their own benefits and drawbacks. The right choice for your business depends on your unique needs and circumstances. It's important to carefully consider your options and make an informed decision that will help your business succeed.

Why Advanced?

In today’s world it’s becoming more and more difficult to keep up with the ever changing technology landscape. Companies feel the burden of the everyday, yet want to continue to take their next step and drive innovation.   

At Advanced we focus on people, giving you access to subject experts and enabling you to deliver your technology objectives faster. Our team are always available to advise, unafraid of complexity, and constantly focused on driving your business forwards.  

No matter what your objectives are, together we make IT work. 

Through our range of security, modern workplace, cloud, app modernisation and managed services, you can lean on our unique expertise to create an empowering roadmap, unlocking the capacity and flexibility to take your business into a stronger future. 

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