Announcing OneAdvanced's Societal Report 2025

At OneAdvanced, our purpose is to create a fairer, more inclusive society through technology and people, underpinned by our mission to power the world of work. With that in mind, today, we’re excited to launch the OneAdvanced Societal Report 2025, showcasing the progress we’ve made across Environmental, Social, Governance (ESG), our “Bettering Society” ethos, and responsible AI initiatives.

Read the complete report

As we’re in a new era of intelligent orchestration, ESG has never been more important. AI is changing how organisations operate, and with that change comes a responsibility to act with trust, transparency, and purpose. This report reflects the progress we’ve made on that front and our ESG commitments of creating positive, lasting impact. Read on to find out more about this year’s report and key milestones we’ve reached.

What’s inside? A quick review

Building on the foundations laid in our 2023 Societal Report, we aligned our material issues around four clear pillars:

• Better for our Planet: Reducing our environmental impact through carbon reduction, waste management, and resource conservation.
• Better for our People: Breaking down barriers to career opportunities and creating pathways for meaningful, inclusive growth.
• Better Technology: Leveraging innovative, sustainable technologies to create positive social and environmental outcomes for customers and communities.
• Better Business: Embedding ethical practices and compliance measures to ensure sustainable business operations and transparent governance.

This year, we have strengthened our approach by embedding responsible AI across all four pillars. To maintain transparency, our reporting remains aligned with globally recognised frameworks: TCFD, United Nations SDGs, and our Climate Pledge. 

Our achievements: Bettering Society ethos 

In this year’s report, we’re pleased to share progress on several key areas: 

• Better for our Planet: Since setting our baseline in 2019, we have reduced our Scope 1 and 2 operating emissions by 48%, putting us well on track to meet our target of halving operational emissions by 2030. This year, we have also expanded our reporting to include Scope 3 emissions, with a 40% reduction in cloud and data centre emissions compared to the previous year.
• Better for our People: We’re proud to report a median gender pay gap of -8.22% in favour of women, with a mean gap near parity at -0.23%. We’ve continued our partnership with The King's Trust, recorded 207.5 volunteering days globally, and launched new initiatives supporting education and inclusion in India, Ireland, and Australia.
• Better Technology: We achieved ISO 42001 certification, the global standard for AI management systems, joining fewer than 150 organisations worldwide to hold this accreditation at the time. We’ve also continued our progress towards WCAG 2.2 accessibility guidelines and embedded the NIST AI Risk Management Framework across our product lifecycle.
• Better Business: We strengthened our governance framework through the implementation of our own Governance, Risk & Compliance software, recertified across ten ISO standards, and launched our Trust Centre, enabling 98.46% of customers to self-serve their security information.

Sally Scott, Chief Marketing & ESG Officer at OneAdvanced, comments: “As we look ahead to 2025, responsible AI sits at the heart of our strategy. We are committed to ensuring that as we deploy IQ, our Intelligent System of Work, we enhance productivity, strengthen resilience and support better outcomes for the communities our customers serve. Guided by our “Bettering Society” ethos, we will continue to scale responsible innovation, deepen our ESG impact and build a future that is fairer, more resilient and more sustainable for all.”

Simon Walsh, CEO at OneAdvanced comments: “I’m proud of the progress we’ve made this year: the increasing positive impact we’ve achieved, the resilience we’ve built, along with meaningful benefits we’re fulfilling alongside our customers. As we look ahead, our focus is clear – sustainable expansion, responsible innovation, and a continued commitment to strengthening the communities we serve. Together, we’re building a future that is smarter, more resilient and more inclusive.”

Looking ahead

The challenges facing society, from climate change and digital transformation to workforce inclusion and responsible AI adoption, cannot be solved by any organisation alone. However, we believe businesses have an important role to play in driving meaningful change.

Our Societal Report demonstrates how OneAdvanced is taking responsibility, measuring progress, and continuing to raise the bar across ESG priorities. We are proud of what has been achieved over the past year, but we are even more focused on what comes next.

Download our Societal Report 2025 to explore our progress in environmental, social and governance practices, and learn more about our Bettering Society ethos.