OneAdvanced IQ: Make work flow

Earlier this year, we introduced IQ, our intelligent system of work designed to help organisations connect people, processes, data and AI. Since then, we've continued to develop and refine the proposition around a simple idea: when work flows better, organisations perform better.

IQ brings together Intelligent Experience, Intelligent Workflows, Intelligent Platform and Intelligent Services, IQ provides the foundations organisations need to work smarter, stay compliant and get more value from AI.

Why "Make work flow"

Most organisations don't struggle because they lack technology. They struggle because work doesn't flow as easily as it should.

Data is spread across disconnected systems. Processes rely on manual effort. Critical information sits in silos. Teams spend time navigating complexity instead of focusing on meaningful work. As organisations look to adopt AI, these challenges become even more visible.

Making work flow starts with creating the right foundations. It means connecting experiences, workflows, technology and services so organisations can operate with greater confidence, efficiency and control.

The four elements of IQ

1. Intelligent Platform: The secure foundation for intelligent work

Protect your organisation. Simplify compliance. Enable trusted AI.

The Intelligent Platform is an enterprise technology solution that provides a secure, scalable and resilient foundation for modern business operations. It brings together security, cloud technology, data, AI governance, and development capabilities to help organisations operate with confidence.

• Security: Enterprise-grade protection built into the platform.
• Cloud Services: Reliable, scalable infrastructure designed for continuous operation.
• Data & AI: Trusted data management and AI governance to supports confident decision-making.
• Developer Experience: Modern tools and services that accelerate innovation while maintaining control.

Built-in security and compliance include:

• Cyber Essentials Plus certified environments
• ISO 27001, ISO 9001 and ISO 42001 certification across information security, quality and AI governance
• Support for data sovereignty, so organisations control where data is stored and processed
• Compliance built into the platform from the outset, not added on afterwards

2. Intelligent Workflows: Sector-specific workflows that power better outcomes

Automate work. Reduce complexity. Improve compliance.

Off-the-shelf software rarely reflects how a specific sector actually operates. Intelligent Workflows are business process automation solutions that connect people, processes, data and AI to optimise the activities that matter most, while supporting sector-specific governance and compliance requirements.

• Customer-Focused Workflows: Automate key processes while supporting sector, governance and compliance needs.
• People & Workforce Management: Simplifies and automates people and workforce processes and resources more efficiently.
• Finance, Spend & Governance: Streamlines finance, purchasing and approvals while improving visibility, control and compliance.
• Embedded AI: AI built into everyday workflows to automate routine tasks, surface information and provide useful insights.

For organisations tired of manual processes, duplicate data entry and limited visibility, Intelligent Workflows provides a more connected way to get work done, turning automation into a genuine competitive advantage.

3. Intelligent Services: Support that delivers value at every stage

Expert support. From onboarding to scale.

Intelligent Services are software support and customer services that help organisations to implement, operate, optimise and continuously improve their technology. It’s a customer-for-life approach providing the right level of support throughout the customer journey.

The Customer-for-Life Approach