Advanced Managed Services

Service Integration and Management

A single point of accountability for managing your suppliers.

OVERVIEW

Delivered as a service, managed by specialists

Managing multiple suppliers to deliver products and services can quickly become a complex task. This poses significant commercial, operational and logistical challenges to organisations, but the benefits of a multi-supplier model are well understood. By appointing multiple, specialist service providers you can leverage increased service quality, value for money and operational efficiencies.

The key to successfully delivering a SIAM framework is the effective integration, governance and collaboration across multiple suppliers. At Advanced, we offer a number of different service models within the SIAM framework. Each of our SIAM service models is designed to meet organisational needs so that we can help accelerate your business towards your goals and objectives.

We understand and solve your key issues

We provide services which are designed to solve our customers' key challenges.

  • Multiple suppliers provide more benefits but can also make things more complex

    Organisations want the benefits of a multi supplier model with the simplicity of single sourcing. SIAM provides a single point of accountability and integration layer across a supplier landscape.

  • Lack of flexibility when working with multiple suppliers

    Another big issue when working with multiple suppliers is the extra administration activity that is needed when making changes and keeping up with innovation, making change hard. Our single source approach allows for increased flexibility and enables you to operate as a forward thinking organisation.

  • Non collaborative service providers fail to deliver commercial advantages

    The ability to achieve commercial advantages through a disaggregated service provider model diminish if there is not a clear, understood and mutually beneficial collaboration approach. Service providers need a MO that will drive the right behaviours to deliver customer business outcomes. Our collaboration approach and incentive models provide service providers with the framework to operate within, ensuring objectives are aligned and incentives are achieved.

Key capabilities


Supplier Governanceadvanced_icon_ticks.svg


Single point of accountability for managing your suppliersadvanced_icon_ticks.svg


More value from your existing ITadvanced_icon_ticks.svg


Service Satisfactionadvanced_icon_ticks.svg


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24/7

Monitoring and Management

 

2

UK based Tier III Data Centres

 

1200

Customers supported with our services

CAPABILITIES

More than just
service management

Find out more about our key Service Integration and Management services

Service Provider Management

FEATURES & BENEFITS

CUSTOMERS

Who succeeds with us

A rich, diverse customer base from finance to healthcare and everything in between

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tideway
st andrews
lca
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”As a charity, it was really important for us to partner with someone that understood what we needed and Advanced did just that – they understood our vision. ”

Rob Bing, IT Service Manager
St Andrew's Healthcare

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"Advanced stood out as being a respected supplier who implicitly understood all of our requirements and could deliver best value."

Robin Johns, Head of IS
Tideway

tideway

RESOURCES

SIAM resources that help you transform

Ready to take the next step?