Managed IT Services
We are a leading UK provider of Managed IT Services. Our purpose is to empower organisations with innovative solutions and expert support, enabling them to deliver vital services for the sectors and communities they serve.
Over 95% customer retention rate for our Managed IT Services
Winning Best Cloud Support Provider at the Cloud Excellence Awards 2025
“Winning the Best Cloud Support Provider award is an amazing achievement for OneAdvanced IT Services. It really brings to life what we try and embody for our customers and that's about delivering excellent service, giving true visibility and making sure they actually get that warm feeling about what we do,” says Alex Jeffery, SVP of IT Services.
Core Services
We provide solutions that effortlessly get the job done, allowing our customers to focus on thriving for the people who rely on them.
Managed IT Services
Our Managed IT Services take the pressure off by owning day-to-day operations, ensuring everything runs smoothly. We deliver ongoing support, vigilant monitoring, rapid incident response, patching and continious optimisation. Perfect for those who want to focus on results, not get bogged down by the details.
Consultancy Services
We focus on startegy, helping you make smart, future-ready decisions. Whether you are stuck, scaling, or starting fresh, we dig deep, cut through the noise, and build clear, tailored plans, From health checks to cost savings, cloud readiness assessments to roadmaps, we prepare you for what's next.
Professional Services
When it's time to turn vision into action, our Professional Services team are by your side. Real people. Real partners. Building, deploying, configuring, and integrating to best-practice standards every time. From transformations, cloud enablement, migrations and app modernisation, this is where strategy becomes reality.
Leading the way: Empowering organisations to make an impact
Gain insights from our thought leaders on innovative solutions and expert strategies that enable organisations to deliver vital services, strengthen communities, and drive meaningful change.
Managed Cybersecurity Services
Cyber threats never sleep - but you should. If complexity, tool sprawl or 3am alerts are keeping your team awake, it’s time for a different approach.
With OneAdvanced Managed Cybersecurity Services, our 24/7 UK SOC protects your business while you rest easy. Turn complexity into confidence. Stay in Ctrl.
Our key solutions
From ensuring seamless day-to-day operations to protecting against cyber threats, our services help organisations navigate the complexities of today's landscape.
Managed Cybersecurity Services
Protecting your organisation around the clock
Proactive, intelligent cybersecurity solutions that help you prevent, detect, and respond to threats.
- Security Operations Centre (SOC)
- Identity & Access Management (IAM)
- Firewalls & Secure Web Gateways
- Endpoint Protection
- Information Security Management
Digital Workplace Services
Providing a modern, efficient, and secure workplace
Modern work environments to boost collaboration, enhance user experience and support hybrid working.
- Microsoft 365
- Endpoint Services
- EXP Monitoring
- Virtual Desktop
- Tech Bar
- Application Management
- Endpoint Provisioning
- Managed Teams Voice
Cloud & Infrastructure Services
Building and securing an environment for your unique needs
Simplifying IT management with seamless, scalable and secure operations.
- Public Cloud
- Private Cloud (VSI)
- Hybrid Cloud
- Azure FinOps
- Colo/Platform Support
IT Service Management
Driving a consistent, high-quality IT service
Expert-led service management to improve user experience and ensure operational stability.
- IT Service Desk
- IT Service Management (ITSM)
- Onsite Services
- Managed SIAM
- Managed SDM & TAM
Connectivity Services
Connecting people, places, and performance
Fast, secure, and reliable connectivity solutions tailored to your organisation.
- SD-WAN
- LAN & WiFi
AI & Data Services
Unlocking value through data and intelligence
Unify information, automate processes, and make better decisions faster.
- Data Platforms
- Power Platform
- Managed Automation
- Master Data Management (MDM)
Business Continuity Services
Protecting your business from the unexpected
Resilient, secure, and fully managed business continuity solution.
- Disaster Recovery as a Service (DRaaS)
- Backup as a Service (BaaS)
Recognised for excellence
Celebrating our industry award nominations and a proud win
We’re delighted to be recognised for the work we do to deliver innovative solutions and expert support to our customers. We are proud to have won Best Cloud Support Provider 2025, receive Highly Commended for Cloud Services Partner of the Year and finalists for IT Services Company of the Year.
Choosing the right Managed Services Provider
Sonia Lamba, our Head of Business Systems, shares her advice on what organisations should look for in an Managed Services Provider (MSP). Selecting the right MSP is not just about keeping the lights on. It is about creating long-term value and enabling organisations to operate with focus, efficiency and innovation.
Service Design Principles
Availability
We ensure your systems, data, and services are always reliable and available. With 24/7 monitoring, proactive maintenance, and resilient designs featuring redundancy and failover, we minimise disruptions. Our swift incident response keeps your IT running seamlessly, enabling you to deliver essential services to the customers and communities who depend on you.
Intelligence
Using data, analytics, and AI, we deliver smarter, predictive IT services. Intelligent technologies help resolve issues before they arise, optimise performance, and provide insights for informed decisions. Our evolving approach ensures efficient operations, greater reliability, and the agility to help your organisation thrive in a fast-moving world.
Digital Experience
We design services with the user experience at their core. Intuitive self-service portals simplify requests, clear communication keeps users informed, and seamless solutions boost productivity and satisfaction. By creating positive, consistent interactions, users adopt services more easily and trust IT as an enabler, not a hindrance.
Trusted partnerships and certifications for your assurance
We are confident that OneAdvanced will play a critical role in the delivery of our digital transformation plans, which will significantly enhance both our internal working practices and our client service.
Nirupa Wikramanayake, Group CIOIrwin MitchellWe are moving forward to meet growing and more complex demands with a provider that can both scale to meet those needs and provide the level of professionalism needed within this marketplace.
Rob Bing, IT Service ManagerSt Andrews Healthcare
We support over 50k end users
35+
years of experience delivering Managed IT Services
55+
unique Microsoft certifications currently held
10bn+
cyber events processed per month through our Cybersecurity Services
Sector-Specific IT Services
Managed IT Services for Healthcare
Over 120 NHS trusts use our solutions, and our IT Services are shaped by this extensive sector experience. From cybersecurity to protect patient data to IT support to ensure no service downtime, our managed services lift the IT burden.
- Providing high-quality services whilst balancing budgets
- Protecting patient data
- Managing complex multi-site IT infrastructure
- Managing multiple stakeholders
- Navigating complex data management and compliance requirements
Managed IT Services for Law Firms
At OneAdvanced, we leverage over 30 years of legal sector experience to meet the unique needs of top-tier law firms. We enhance productivity by minimising downtime, boosting profitability, and giving your lawyers more time to focus on client service.
- Enabling fee earner productivity
- Round-the-clock support to prevent loss of billable time
- Leveraging the power of cloud
- Keeping sensitive client data secure
- Ensuring regulatory compliance
Managed IT Services for the Public Sector
Our services can help organisations shorten time to implement new projects, decrease IT support resolution times, reduce IT costs and much more. This allows more focus on delivering essential public services instead of dealing with IT issues.
- Enabling uninterrupted public service delivery
- Lifting the burden from internal teams
- Ensuring regulatory compliance
- Leveraging the efficiency of cloud
- Enabling productivity
Managed IT Services for Financial Services
At OneAdvanced we have over 30 years of experience supporting financial organisations. From enhancing security to modernising systems to unlock the power of your data, we provide IT support for financial services that can help boost agility, drive efficiencies, and lift the IT burden - empowering your team to focus on growth and exceptional service delivery.
- Optimise financial operations
- Keep sensitive financial data secure
- Boost productivity and efficiency
- Leverage the power of cloud
- Lift the IT burden from internal teams
Recommended Resources
Resource type: BlogResource sector: IT ServicesPublished on 19/12/2025
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Why technical credibility alone won’t make you a great CTO
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