Terms and Conditions
We are committed to maintaining the highest standards of transparency & trust. This page provides clear guidance on how we operate, what to expect from us and the responsibilities that come with partnering with us as a customer or supplier
For Customers
Standard Terms
This is the place to get started, our Standard Terms contain all the basic “ins and outs” that apply to all our Services. There are 7 potential Schedules to the Standard Terms - dependent on which Service you are taking. We’ve kept them as simple and clear as possible:
- Standard Terms
- Schedule 1 - Definitions.
- Schedule 2 - For SaaS and hosting solutions, our Service Terms – SaaS and Hosting apply.
- Schedule 3 - For on premise solutions, our Service Terms – On Premise apply.
- Schedule 4 - For professional services, our Service Terms – Professional Services apply.
- For data protection, our Data Protection Schedule and Policies apply
- For OneAdvanced AI Features, our AI terms apply:
- For DORA, our DORA terms apply:
For Suppliers
Supplier Code of Conduct
At OneAdvanced, we believe in building strong, ethical and sustainable relationships with all of our suppliers. Our Supplier Code of Conduct outlines the standards and expectations we hold for those we do business with. We invite you to review our Supplier Code of Conduct to understand the principles that guide our collaborations: