IQ Care Autumn Release Wave 2026: Empowering Better Care Through Simplicity, Compliance and Connected Working

The latest IQ Care release wave is designed to help care providers deliver outstanding services, improve operational efficiency, and stay inspection-ready in an increasingly demanding care environment.

From a new unified care experience for frontline teams to enhancements across workforce management, governance, finance and analytics, this release focuses on giving organisations the tools they need to provide safe, effective and person-centred care.

A New Unified Care Experience

At the heart of this release is the new Unified Care Information View, bringing together the information carers need into a single, streamlined workspace.

Instead of moving between multiple screens, caregivers can now access relevant care information in one place, helping them work more efficiently and confidently while maintaining focus on the individuals they support.

The benefits are immediate:

• Faster access to essential care information
• Reduced administrative burden for frontline teams
• Improved consistency in care delivery
• Stronger evidence capture to support regulatory inspections

By simplifying access to information, providers can help carers spend less time navigating systems and more time delivering quality care.

Supporting Compliance and Inspection Readiness

Regulatory expectations continue to evolve, and providers need technology that supports transparency and accountability.

The Unified Care Information View strengthens the recording and visibility of care interactions, helping organisations maintain clear evidence of care delivery and demonstrate compliance during inspections.

Alongside these improvements, work continues towards achieving SOC 1 Type 2 certification for Care Business Management, reinforcing our commitment to robust controls, governance and trust for providers of all sizes.

Fairer Workforce Management

People are at the centre of every care service, and this release includes important enhancements that support fair and transparent workforce practices.

For organisations that employ colleagues on zero-hour contracts, annual leave calculations are now based on actual hours worked. This provides more accurate entitlement calculations and supports fairer workforce administration.

These improvements help providers:

• Maintain compliance with employment requirements
• Improve transparency for employees
• Reduce administrative effort
• Build trust across their workforce

Smarter Scheduling and Service Delivery

Efficient scheduling remains critical to delivering high-quality care while managing operational pressures.

New Run Management enhancements make it easier for scheduling teams to:

• Add and manage bookings
• Allocate carers more efficiently
• Respond quickly to changing service needs

These updates help providers optimise resources while ensuring service users continue to receive the care they need.

Enhancements Across the Care Ecosystem

The Autumn 2026 Release Wave also introduces improvements across several connected areas of the IQ platform.

Governance and Risk

Enhanced risk management capabilities provide better visibility and control, helping organisations monitor and manage risk more effectively while supporting governance objectives.

Purchasing and Commercial Management

New capabilities improve purchasing transparency and provide better access to pricing information, helping organisations make informed procurement decisions and strengthen financial control.

Financial Management

Updates to accounts payable and accounts receivable processes streamline day-to-day finance operations, reducing manual effort and supporting more efficient cash management.

Performance and Talent

Performance and talent information can now be connected more effectively with wider organisational data, helping leaders gain deeper insights into workforce performance and development opportunities.

A More Intelligent Platform

This release also marks a significant milestone for the wider IQ platform, which is now generally available across sectors.

Customers can benefit from a modern, intelligent experience that combines advanced analytics, knowledge-driven insights and workflow automation to help organisations make faster, more informed decisions.

These platform investments provide a strong foundation for future innovation while ensuring organisations can adopt new capabilities with confidence.

Looking Ahead

The Autumn 2026 Release Wave reflects our continued commitment to helping care providers deliver exceptional outcomes for the people they support.

By simplifying access to information, improving workforce management, strengthening compliance readiness and enhancing operational efficiency, these latest developments are designed to help organisations meet today's challenges while preparing for tomorrow's opportunities.

As the care sector continues to evolve, IQ Care remains focused on delivering technology that empowers people, supports quality care and helps providers achieve better outcomes across their organisations.

View the full release here