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Digital Workplace Services

Empowering connected, productive, and secure workforces

We enable organisations to create modern work environments that boost collaboration, enhance user experience, and support hybrid working. Our solutions integrate secure access, modern devices, and intelligent tools to drive productivity while ensuring compliance and operational resilience.

35+ years' experience providing Digital Workplace Services to a wide array of organisations

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Behind the scenes of transforming IT support

Watch our Head of Service Delivery, James Elwood, talking about the Tech Bar we implemented for a legal customer, offering personal, walk-up IT support. No more long calls or delays – just instant help when it’s needed most. Could this be the future of IT services?

    Digital Workplace Services

    We create secure, user-centric digital workplaces that enhance productivity, enable hybrid working, and support seamless collaboration - through modern devices, smart tools, and tailored support.

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    Microsoft 365

    Maximise the value of Microsoft 365 with expert support, adoption, and governance

    We help you unlock the full value of Microsoft 365, improving productivity, collaboration, and compliance. From configuration to adoption and governance, we ensure your investment drives meaningful business outcomes.

    • Microsoft 365 licensing and tenant management
    • Secure configuration for Microsoft 365 apps
    • Microsoft Teams adoption and training
    • Managed M365 support and administration
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    Endpoint Services

    Secure, standardised, and efficient endpoint management across all your devices

    We deliver secure, standardised, and well-managed endpoint environments, enhancing user experience while reducing risk and IT overhead across your laptops, desktops, mobiles, and tablets.

    • Endpoint provisioning and configuration services
    • Automated patch and policy management
    • Enterprise mobile device management (MDM)
    • Endpoint lifecycle management solutions

    EXP Monitoring

    Real-time insights into user experience to proactively improve digital performance

    Gain visibility into your digital employee experience with real-time insights across devices, applications, and networks, helping you proactively identify and resolve issues that impact productivity.

    • Digital employee experience monitoring (DEX)
    • Real-time IT performance analytics
    • Employee satisfaction and experience scoring
    • Root cause diagnostics and reporting
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    Virtual Desktop

    Flexible, secure virtual desktop environments for hybrid workforces

    We design, deploy, and manage secure virtual desktop environments that support remote and hybrid workforces - delivering consistent performance and access across devices.

    • Azure Virtual Desktop (AVD) and Citrix deployment
    • Virtual desktop image and app management
    • Scalable cloud-hosted desktop solutions
    • Performance monitoring and cost control
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    Tech Bar

    On-site and remote support that’s fast, friendly, and always available when users need help

    Our on-site and remote Tech Bar services provide fast, friendly, human support, reducing downtime and improving employee satisfaction with expert help when and where it’s needed.

    • Walk-up and remote IT support desk
    • First-line tech support and troubleshooting
    • Staff onboarding and device setup
    • Employee IT training and guidance
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    Application Management

    Simplify software deployment and ensure your users get the right apps, the right way

    We manage the full application lifecycle, from deployment and updates to compatibility and access, ensuring users have the tools they need, when and where they need them.

    • Enterprise application packaging and deployment
    • User access and app security controls
    • Application version control and updates
    • Usage analytics and software optimisation
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    Endpoint Provisioning

    Professional service for deployment of a modern, cloud-managed endpoint environment

    Transition from traditional on-premises management tools or unmanaged environments to a state where all devices are securely managed from the cloud, enabling zero-touch deployment for new hardware.

    • Fully configured and operational Microsoft Intune environment
    • Corporate devices enrolled and managed by Intune
    • Functional Windows Autopilot process for new devices
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    Managed Teams Voice

    Cloud-based calling in Microsoft Teams to unify voice and collaboration in one platform

    Transform the way your organisation communicates with cloud-based calling in Microsoft Teams. We help you unify voice and collaboration in one simple platform.

    • Cloud PBX and Microsoft Teams integration
    • Number porting and call routing setup
    • User adoption and training services
    • Ongoing support and call quality monitoring

    Why work with OneAdvanced?

    We provide solutions that effortlessly get the job done, allowing our customers to focus on thriving for the people who rely on them.

    We are the bulletproof decision

    With world-class cybersecurity, 24x7 UK based support and the highest regulatory accreditations, we are a safe pair of hands.

    We are the big picture decision

    We enable your business to grow with the technology, empowering your teams to unlock the full potential of AI, driving growth.

    We are the winning decision

    Working with our sector software teams, we’re uniquely positioned to understand you industry's workflows and challenges. We leverage this to help teams work smarter.

    Empowering the modern workforce

    Over 55 unique Microsoft certifications held by our team

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    FAQs

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    0330 343 4000
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