INFOSUITE

Business Intelligence Software

Effectively managing the performance of your field-based workforce requires complete visibility over every dimension of your operation, in real-time. Our InfoSuite solution is a cloud-based business intelligence reporting dashboard, specifically developed for field-based organisations. In addition to traditional reporting functions, InfoSuite updates organisations on their performance on a minute-by-minute basis. This real time insight allows you to proactively resolve issues without impacting on other scheduled work.

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Understanding key issues

CHALLENGES

Ineffective Planning

Organisations that struggle to access timely and accurate field-based workforce data are often faced with ineffective and poor planning as a result.

Inefficiency

If your current system doesn’t enable you to spot data trends and take effective action, your organisation will be faced with inefficiency.

Lack of Visibility

Limited visibility of your field-based operations prevents you from gaining control of day to day operations to improve service and productivity.

How our Business Intelligence Software can help you

FEATURES & BENEFITS

“The information that we now have has enabled us to develop far more proactive and dynamic working practices, which means more efficiency for our customers and 100% satisfaction.”

Liam King, Responsive Team Manager

“Job Manager was rolled out within just four months to 1,280 home support workers who carry out 2.7 million essential visits a year. This has led to savings of £280,000 per annum.”

Robert Foreman, Service Manager for Business Process Change and Improvement (since retired)

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“Advanced has delivered a solution that not only replaces our legacy systems, but brings the best of mobile working and scheduling technologies to the front line delivery of our gas and water business.”

Bryan Casey, Finance Director

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Additional insights to help you transform

RESOURCES

  • Actionable insight for field service

    Real-time visibility and greater insight delivers reduced costs, optimised resource allocation and improved productivity to enhance customer satisfaction.

    Read factsheet
    an image associated with Actionable insight for field serviceFactsheet
  • Intelligent Field Service

    Discover the full suite of field service management solutions from Advanced to enable you to increase productivity, reduce costs and improve customer service.

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News & Opinions

BLOG // 22-06-2020

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