URGENT & UNPLANNED CARE

The beating heart of health and care

Helping our everyday heroes

Used by 90% of urgent care providers in the UK

We understand that the unpredictability of urgent and unplanned care brings a unique set of challenges. Our digital solutions can provide real-time access to patient records, and enable clinical and non-clinical staff to provide an efficient and safe triage service. We provide tools that streamline your vital services so you can deliver outstanding care.

Software you can depend on

Market Challenges

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High risk patients

Patients seeking urgent care often have serious or complex conditions, which require fast and accurate diagnosis to get them where they need to be as soon as possible.

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Unpredictable patient rates  

In urgent and unplanned care, it is impossible to predict how many patients will seek care at any given time. Numbers can dip – and spike – in an instant, so staff need to be prepared.

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Recording and reviewing episodes of care 

Every patient’s journey to urgent care, which might include a call or trip to an out of hours service before seeing a doctor in hospital or at a GP practice, must be recorded and shared.  

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The need for seamless integration

Processes can take longer without solid integration between care services and, worse still, information can get lost and the patient’s journey doesn’t run as smoothly as it should.    

SUPPORTING OVER 
200,000 NHS STAFF

90% OF URGENT CARE 
PROVIDERS IN THE

UK USE ADVANCED

DELIVERING CARE TO 
65 MILLION PATIENTS

‘We use Adastra across a number of different services and find it very easy to adapt new services. The staff at Advanced are also accommodating and are always ready to support in the event of last minute requests.’

Emma Raymond, IT Specialist

‘Systems like Odyssey provide us with all the support and information we need to be able to make decisions safely for our patients. Without them, patients would be unnecessarily taken to hospital, which is inconvenient for them and the wider NHS.’

Neil Spencer, Service Improvement Manager

Read the casestudy

‘As well as making it easy for call handlers to direct calls, Adastra enables information stored in the database to be easily shared. This saves the patients time and energy as they no longer have to repeat information, such as their symptoms and medications.’

Debi Slack, Manager

Additional insights to help you transform

RESOURCES

  • Adastra

    Take a look at our Adastra factsheet to discover how Advanced’s Clinical Patient Management Service can help your urgent and unplanned care organisation.

    Read factsheet
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  • Odyssey

    Read our Odyssey factsheet to find out how our Clinical Decision Support software can support healthcare providers.

    Read factsheet
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  • The Path to 21st Century Healthcare

    Read our whitepaper on how technology is shaping the NHS, from the Five Year Forward View to the Long Term Plan.

    Read whitepaper
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News & Opinions

BLOG // 15-05-2020

Advanced partners with national Private GP Service provider

by Ric Thompson, Managing Director - Health & Care

Advanced partners with national Private GP Service provider

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