Adra strengthens repairs operations with Dynamic Resource Scheduler

Supporting reliable services at scale 

Delivering repairs and maintenance services across more than 7,500 homes requires effective coordination, operational visibility and the ability to deploy resources efficiently. 

As North Wales' largest housing association, Adra needed a scheduling platform capable of supporting reliable service delivery while providing the flexibility and resilience required to meet future operational demands. 

By moving to the latest version of Dynamic Resource Scheduler, Adra is investing in technology designed to optimise scheduling, improve resource utilisation and support a consistent customer experience.  

A collaborative approach

As part of the Early Adopter Programme, Adra worked closely with OneAdvanced throughout the transition to the latest version of Dynamic Resource Scheduler. 

Several factors contributed to the project's success: 

• clear planning and preparation ahead of implementation 
• close collaboration between Adra and OneAdvanced teams 
• access to ongoing support and guidance throughout the programme 
• opportunities to provide feedback and influence future development 
• a structured approach designed to minimise disruption for users 

Working collaboratively throughout the programme has helped ensure Adra's experience and operational requirements continue to inform the platform's ongoing development. Reflecting on the partnership, Adra tells us: 

“Throughout the project, the OneAdvanced team provided expert guidance and support, ensuring a successful implementation and a positive experience for all involved." 

 

Unlocking new capabilities

With the latest version of Dynamic Resource Scheduler now in place, Adra benefits from a modern cloud-based platform that provides greater flexibility, resilience and long-term scalability. 

Enhanced performance and continuous platform development help ensure the solution remains aligned with changing operational and customer requirements. 

Just as importantly, Adra has been able to retain the trusted capabilities of an established solution while gaining access to the benefits of ongoing innovation. Commenting on the benefits of the move, Adra explains: 

“ By embracing cloud-based technology, we can remain agile, reduce maintenance overheads, and better support future innovation.”