Advanced Data Automation for Orders
Purchase Order Processing Software
Delivering 100% accurate movement of data from purchase orders into your ERP.
We extract valuable order data straight from the document in real-time and with 100% accuracy
At Advanced, we believe that unlocking accurate data enables business to truly automate processes and realise their potential. Advanced Data Automation provides manufacturers and retailers with a tool to ensure 100% accurate automation, in near real-time, of inbound purchase orders, providing rapid and seamless order processing – allowing for extended order cut off times. With Advanced Data Automation for Orders, inbound purchase orders from your customers are processed without human touch, eliminating error-prone manual processing and freeing up your customer service representatives to focus on other areas. With built in validation technology, the order data is checked against stock, product numbers and delivery addresses, reducing the cost of returns, eliminating order errors and increasing customer satisfaction.
We provide sales operations and customer service teams with the tools to automatically capture, process and validate orders which are 100% accurate.
We understand and solve your key issues
We build products which are designed to solve our customers key challenges.
- Order Delivery Errors
Manually processing orders either from phone calls or copying from emails is not only time consuming, but with high volumes, human error is bound to occur. Whether this is a mistype, a misunderstanding or catalogue mismatches – as human we’re going to struggle to remember every product and their stock numbers. Even if the order is processed correctly, without manually cross-checking delivery addresses, delivery errors can easily occur.
- Short sales cut-off times
Making sure the orders get processed and goods dispatched according to the agreed delivery times can be a challenge when the orders are coming in from multiple sources and the timelines are tight. Commonly businesses need to put in a deadline for sales, especially if offering next day delivery, which allows sufficient time to manually process the remaining orders and submit these into the Sales Order Processing or ERP platform.
- Delays in order processing
Manually processing orders take time and resources. There are only so many orders a person can process and sometimes errors can occur, or stock becomes unavailable producing more delays.
- Too many orders to process
When a business looks to grow and increase its revenue potential, this often means increasing the number of orders from its customer base. If the systems in place to process these orders rely predominantly on manual entry and customer service representatives, these resources will need to be grow in parallel with the increase order volume – predicting this scale and bringing on resources at the right time can be a challenge, especially during seasonal peaks.
- Lack of order traceability
Maintaining a fully traceable supply chain is incredibly important, particularly in certain sectors like pharmaceuticals and food and beverage, where safety is of high importance. Being able to have full visibility of the entire order process, from purchase order to delivery, as well as confidence in the data chain, provides your customers and your business with peace of mind and helps to meet regulatory requirements.
Easy access via cloud
100% order accuracy
Integrates with your ERP or
Sales Order Processing system
Faster purchase order
Extended sales order cut-off
Delivery address validation and
Full audit trail and visibility of
Multiple languages covered
Increase in digital orders
How our software can help you
FEATURES & BENEFITS
Perfect validated data
There’s no room for error when it comes to your data
Data quality with 100% accuracy
With Advanced Data Automation for Orders, the information within the purchase order is extracted and processed automatically with 100% data accuracy guaranteed. Its built-in rules-based technology uses stock look-ups and address validation to make all these checks before the order is submitted, eliminating delivery errors, reducing the cost of return and improving customer service.
Automated processing for extended sales cut-off times
Process more orders ahead of the deadlines and increase revenue
Keeping your customers happy
Advanced Data Automation processes purchase orders automatically and within minutes of receipt, meaning the sales cut-off times can be extended without compromising meeting the delivery requirements. Not only does this mean more orders can be processed before the cut off increasing revenue, but customers benefit from an improved level of service and aligns to increasing customer expectations.
Real time processing
Order information can get stuck in bottlenecks. Not with us.
Received validated order data within minutes of receipt
With Advanced Data Automation for Orders, inbound orders are processed within minutes of receipt and with perfect accuracy. Data validation and stock and address look up prevent errors and vastly reduce costs of return. With automatic order processing, there are no delays in submitting the order to the fulfilment team.
When your order volumes increase, we grow with your business
Always meeting your processing requirements
Advanced Data Automation for Orders processes inbound purchase orders 24 hours a day, 7 days a week within minutes of receipt. The patented technology automatically scales with increases in order volumes without compromising on the data quality or significant lags in processing speed. We’re also hosted on Microsoft Azure and use the Azure Kubernetes Services, which allows our technology to auto scale when processing requirements increase.
Visibility of the order status
Providing a full view of your orders and a complete audit trail
Trace and track your orders and keep your customers happy
Advanced Data Automation tracks the order from the moment of submission, during processing and onto order fulfilment providing visibility of the status of the order and a full audit trail. Maintaining a fully traceable supply chain is incredibly important, particularly in more regulated sectors, however increasingly all customers expect to be able to access information about their order status and expect their supplier to be able to reliably and easily access this information via their systems. Providing full visibility of the data in the supply chain, provides your customers and your business with peace of mind and help to meet regulatory requirements.
"We quickly began to reduce the order processing burden from our customer service teams and within five years we had grown our digital channels from less than 1 in 50 orders to processing 1 in 8."
— Paul Burton, Digital Adoption Manager, Arco
We get a better understanding of you and your business to drive your onboarding experience towards success.
We build a plan of action for your journey to go-live with due dates and owners.
Working through the action plan, we execute the plan with you and get you ready to adopt Advanced Data Automation for Orders.
Congratulations you’re live! This is where our Customer Success program really kick in to provide you more value and make sure you are maximising your chances of reaching your goals.