Membership Management Software

Acquisition, engagement and retention are fundamental to the sustainability of all membership organisations. Our association software was developed specifically to meet the member relationship objectives of small and medium sized organisations who may not have large capital sums to invest upfront. Cloud Engage can support your organisation by streamlining processes, reducing time-consuming administration and providing the tools you need to really understand, and nurture, member relationships.

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Understanding key issues


Member recruitment

Organisations find that connecting with potential new members is becoming increasingly difficult as new generations operate across a busy, constantly changing media landscape.


Technology is changing member expectations. It is an ongoing challenge to offer the services, benefits and communication channels that keep supporters informed and involved.

Managing revenue streams

Without the capacity to identify crucial sources of revenue or diversify income streams, it is difficult to keep members engaged or to drive the success of an organisation.

Procedural administration

The management of variable, exacting processes like professional qualifications and admissions, special awards or disciplinary procedures can be time-consuming and complex.

Security and compliance

Holding large quantities of members’ personal and financial data internally can substantially increase the risk of a serious data security breach or non-compliance.

How our membership management software can help you


Ongoing software innovation and developments


We are always improving and innovating our products to deliver the best experience for our customers. Here are a selection of the latest updates to our fundraising software.

  • Cloud Engage 20.3

    - Pro-rata pricing for new joiners
    - Flexible member pricing for events or products
    - Segregation of commercial trading and non-profit activities
    - Enhanced Direct Debit functionality
    - Multiple bookings with confirmation of names at later date
    - Single search option makes it easy to find what you need

  • Cloud Engage 20.2

    - Outlook Add-In
    - Just Giving Data Import
    - Take Donations with Bookings

  • Cloud Engage 19.3

     - Membership rate modifiers

     - Multiple membership elements

     - Donations within memberships

     - Case management

  • Cloud Engage 19.2

     - Survey module

     - Events module

  • Cloud Engage 19.1

    - Fundraising: major gifts, volunteers, regular giving

    - CRM: integration of Mailchimp, AFD postcodes, Bankfinder

    - Events: substitutions, cancellations, TBA bookings, catalogues

    - System Administration: custom lists, user groups and permissions, data import console

Useful Resources


  • Are digital weaknesses holding back your charity?

    Why aren’t more charities making the most of their available IT resources to enable benefits such as remote working?

    Blog Read blog
  • Cloud Engage 20.2 Factsheet

    Factsheet Read factsheet
  • Cloud Engage 20.3 Factsheet

    Factsheet Read factsheet

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