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Intelligent Managed Services

Most Managed IT Services respond after something goes wrong. OneAdvanced's Intelligent Managed Services are engineered to prevent issues before they disrupt your business. Our iMSP is an automation-first operating model designed for organisations that need stable, secure and predictable IT, giving you greater control over cost, risk and performance, so your technology supports business growth and maturity rather than slowing it down.

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Over 95% customer retention rate for our Managed IT Services

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What our Intelligent Managed IT Services mean for your business

When your IT is engineered for control, your operations become predictable, scalable and aligned to your business priorities.

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Silent operations

iMSP aligns technology with business outcomes - AI, automation and telemetry prevent issues, enabling stable, confident growth.
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Predictable cost

Standardised, governed IT estates enable accurate forecasting - costs scale predictably through BAU, M&A or divestment.
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Compliance by design

Governance, audit readiness and compliance (CQC, DSPT, FCA, SRA) are built into every layer - practical security, by design.
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Continuous Improvement

A dedicated Solution Architect aligns technology and business roadmaps, enabling controlled growth and AI-ready foundations.

One platform. Six Service Towers. Total control of your IT.

Most managed IT services react to problems - we engineer them out. iMSP brings your infrastructure, network, users and security into a single, automation-first operating model that reduces complexity and runs quietly, so you can focus on what you're here to deliver.

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Managed Server Services

Always on. Always Secure. Always Performing

Your business depends on servers that stay stable, secure and available. Our Managed Server Services prevent issues before they impact users. Keeping your estate patched, protected and performing through automated, preventative management.

  • Automated, preventative patching
  • Secure-by-design server protection
  • Proactive monitoring and self-healing
  • Built on modern, standardised architectures
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Managed IT Support Services

Expert support, exactly when your people need it

The core of everything you do lies with your digital estate. Users expect fast, reliable IT support. Our Managed IT Support combines an expert service desk, self-healing tech and governed identity, without adding pressure to internal teams.

  • Fast, accurate first-line resolution
  • Identity and access management
  • Secure user lifecycle (joiners, movers, leavers)
  • Self-service and self-healing support
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Managed Infrastructure Services

Resilient foundations, scaled on demand

Your infrastructure underpins everything your business delivers. Our Managed Infrastructure Services bring cloud, on-premise and hybrid environments under control - improving reliability, cost and performance as your organisation scales.

  • Resilient, scalable infrastructure
  • Virtual desktop and compute management
  • Backup and disaster recovery built in
  • Capacity optimised to demand
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Managed Network Services

Connectivity you can count on

A poorly performing network affects every part of your organisation. Our Managed Network Services keep sites, users and apps connected and secure - continuous monitoring and proactive optimisation preventing disruption before it hits your business.

  • End-to-end WAN, LAN and Wi-Fi management
  • Continuous network monitoring
  • Preventative issue resolution
  • Performance optimised across every site
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Modern Workplace

Secure devices, productive people

Your people need technology that works wherever they are. We manage and secure your entire workplace environment, from endpoints to Microsoft 365. Ensuring consistent performance, strong security and a seamless user experience.

  • Full endpoint lifecycle management
  • Microsoft 365 tenant management
  • Advanced endpoint protection
  • Pre-provisioned, ready-to-use devices
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Firewall management

Your first line of defence, managed

Your firewall is the gateway between your business and every threat. We manage your firewalls and secure web gateways end to end - rule sets tight, current and aligned to your security policy. The right traffic flows. Everything else stays out.

  • Expert firewall configuration and rule management
  • Secure web gateway protection
  • Continuous, secure-by-design controls
  • Policy-aligned, always up to date

We support over 50k end users

35+

years of experience delivering Managed IT Services

55+

unique Microsoft certifications currently held

10bn+

cyber events processed per month through our Cybersecurity Services

Beyond our Intelligent Managed Services Platform

Our customers carry real responsibility. From patients to clients, citizens and shareholders. These services make sure technology never gets in the way of what really matters.

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Managed IT Services

Our Managed IT Services take the pressure off by owning day-to-day operations, ensuring everything runs smoothly. We deliver ongoing support, vigilant monitoring, rapid incident response, patching and continuous optimisation. Perfect for those who want to focus on results, not get bogged down by the details.
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Consultancy Services

Strategy before execution. Whether you are stuck, scaling or starting fresh, we assess your current estate, identify the gaps and build a clear, costed path forward. Health checks, cloud readiness assessments, cost reduction reviews and technology roadmaps. For organisations exploring data and AI, we assess your foundations, identify where the value genuinely sits, and tell you honestly what needs to be in place before it is worth investing.
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Professional Services

Strategy becomes reality. Our Professional Services team designs, deploys, configures and integrates to best-practice standards every time. Cloud enablement, migrations, transformations and application modernisation - this is where the work gets done. And for organisations ready to get more from their data, we bring deep expertise across the OneAdvanced software portfolio and our Data & AI practice: implementing, integrating and optimising the platforms that turn your data into something your business can act on.

Trusted partnerships and certifications for your assurance

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How Intelligent Managed Services Platform is engineered

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Predictive by design

iMSP uses integrated telemetry and AIOps to identify risk signals early and act on them automatically, resolving issues before they reach your users and reducing incident volumes over time. Control is strongest before disruption occurs.

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    Secure by architecture

    Security, compliance and governance are built into every layer of the operating model. Identity, endpoint, network and infrastructure are all governed under a single secure-by-design framework, aligned to the regulatory standards that regulated sectors actually operate under.

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      Sector-aware by default

      Technology performance has to translate into sector performance. Every iMSP engagement is delivered through a sector-aligned pod that combines domain expertise, regulatory knowledge and sector-specific reporting. We do not simply support your sector. We operate inside it.

        Stay in Ctrl. Across every regulated sector.

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